Dedicated Customer Support
Christie is the only dedicated public barbecue manufacturer in the world. This allows us to provide you with a level of support that is unique in our industry – expert staff whose only job is to provide you with service and solutions
Properly maintained with our dedicated spare parts and service, a Christie community barbecue will provide you with many years of reliable, efficient operation and create memorable experiences for users. Our public barbecues are designed to provide continuous use of more than 12 hours each day, sometimes running more than 7,000 cooking cycles per year. Even with such extraordinary high use, we guarantee our products for two years and have a dedicated spare parts and service department to back it up. You can contact us at any time and by quoting the serial number of your Christie barbecue, we will provide you with real time support – diagnosing solutions and shipping spare parts within 24 hours.
Our clients are in safe hands, knowing that we are a world leading knowledge resource in public barbecues, with representation in every state and territory of Australia and many countries around the world. With over 40 years of experience in community barbecue development, manufacture, installation and support, we are uniquely qualified to provide you with accurate information and the latest industry technology. We will be happy to assist over the phone, or our dedicated staff will meet you on site to inspect your barbecue and discuss your needs. No matter what your requirements, our qualified support team will back you with unrivaled industry expertise.
Your Support Team
Brisbane City Council
There are hundreds of parks across Brisbane, including small pocket parks, large district parks, two botanical gardens, and many bushland reserves. The majority of these contain Christie BBQ’s. For well over a decade now, Christie has collaborated with us to develop our signature stainless steel single and double cooktop barbecues, which incorporate Christie electric and gas cooktops. Brisbane City Council motto is ‘Dedicated to a better Brisbane’. The excellent products, service, and ongoing customer support we receive from Christie assists us in delivering on this promise and enhancing the outdoor amenities that Brisbane has to offer.
Brisbane City Council
Southern Cross Electrical
We've been installing and servicing Christie BBQ’s for at least 25 years. During this time, we have been providing independent advice and auditing reports on various BBQ brands and models, and have been confronted with many issues that need answers promptly. What BBQ to use? Electric or Gas? Cost of units, spare parts, availability of spare parts etc. I found that Christie staff are always available to help. They are friendly and easy to communicate with. With so many potential issues it’s nice to know that, once you install their products, it’s quality and engineering won’t let you down, hence no upset customers to attend to.
Sam Cuce – Manager
As a global leader in many and diverse portfolios, the AECOM Group sources products and services of only the highest standards. AECOM Specifies the Christie barbecue range internationally, as we only seek quality partners of impeccable reputation to reflect the services we provide.
Matthew Rigney - Conceptual Architect
Northern Beaches Council
I recommend Christie to anyone interested in Public Space BBQs. They are professional and pleasant to deal with, the products are very efficient and are built to last. The backup service is excellent and prompt. The technical department is always available to answer any questions and are a great resource for information.
Michael Tosh - Building Trades Supervisor
Hamilton Gas and Maintenance
We have enjoyed a valued relationship with Christie barbecues for three years. Covering all of QLD and the NT, we work in very remote locations and having the right parts and information is critical for servicing barbecues and for new installations. Christie’s support staff are always responsive and efficient in providing us with information, solutions and spare parts. Every time we need to ensure my team completes a job with minimal down time, they are there for us. For reliability of product and support, Christie products have no equal in our opinion.
David Hamilton - Owner
Hutchinson Group of Companies
Hutchinson has had the pleasure of dealing extensively with Christie’s throughout Australia for over a decade and have always found the relationship to be seamless. Their products are unrivaled. Most recently the demand for BBQ’s in new urban developments has increased dramatically and we have found our Christie representative to be very thorough and responsive to our requests. We often require him to assist in selecting the right BBQ to suit our varied and diverse needs and look forward to continuing our long relationship.
Nicholas – Team Leader
We recently installed Christie Modular Series barbecues in one of our Aged Care Facility projects. From initial consultation and advice to us on selecting the most appropriate BBQ for our budget and client’s needs; to assisting the site contractor with BBQ installation advice; the support, product knowledge and follow up from all the staff at Christie has been excellent.
Steve Kindstrom - Registered Landscape Architect
Charles Sturt Council - Barbecue user
We just used your outdoor park barbecue for the first time in our local Charles Sturt Council (Henley Beach, South Australia) park. What a great piece of simple, safe engineering. Well done, it is an excellent way to appreciate our fantastic Aussie lifestyle. The food was good. My wife and I enjoyed the food and I enjoyed the easy to clean design. Well done.
Ian – resident and barbecue user
East Coast Homes and Cabins
We specialise in quality holiday cabins and homes along Australia’s East Coast and we look no further than Christie’s when we require barbecues. They are the best quality - reliable and durable. The staff is s brilliant and responsive, their service is second to none.
Troy Gabriel - Director
The Atrium Resort
We had Christie supply us with two electric barbecues for our Resort. Since installation we have found them to be very reliable, easy to clean and maintain. And the service from Christie - you couldn’t ask for more!
Les Becroft - Manager
Southern Downs Regional Council
We are by no means a large inner-city council, but the attention and level of service provided by Christie Barbecues to us is always extremely impressive.
David - Parks and Gardens Manager