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Why Christie? Reflecting on innovation.

While we have been responsible for every innovation in our industry, Quantum Market Research highlighted further opportunities to enhance the customer experience.

Customers prioritised improved cleaning and maintenance options. This feedback provided a clear opportunity for us to refine our product offerings to better meet customer needs in terms of usability and upkeep.

Click here to see Christie’s new waste solution options, developed in direct response to this feedback and area of improvement: LINK

By investing in continuous product refinement and improvement, Christie differentiates itself from the market, strengthening our position as a leader in the communal barbecue industry.

#ServiceExcellence #ClientSatisfaction #MarketResearch #BrandPromise #CustomerExperience #CustomerInsights #QualityService #CustomerSupport #MarketLeader #BusinessSuccess #CustomerJourney #BrandValues
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Why Christie? Reflecting on our reputation.

Quantum Market Research underscores Christie’s position as a market leader, boasting the highest unprompted brand awareness from survey respondents. An impressive 86% of respondents prefer Christie, citing our sixty-year track record, transparently local manufacturing, and top-tier customer service.

As Christie continues to innovate and expand our product offering, it remains the brand of choice for those who prioritise product reliability and service excellence.

Did you know that over 90% of Christie’s customers express satisfaction with our products? This result sets a new standard in our industry.

#ServiceExcellence #ClientSatisfaction #MarketResearch #BrandPromise #CustomerExperience #CustomerInsights #QualityService #CustomerSupport #MarketLeader #BusinessSuccess #CustomerJourney #BrandValues
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Why Christie? Reflecting on customer satisfaction.

Christie sets the benchmark with outstanding client satisfaction!

According to Quantum Market Research, an impressive 95% of our customers are satisfied with their Christie products, an astonishing result for any industry. Among these customers, 84% rate their experiences with us as very satisfying, a testament to our ongoing pursuit of excellence.

From product aesthetics to durability, our clients see us consistently delivering exceptional-quality products. Moreover, customer service receives high praise, with 87% of respondents commending our commitment to after-sales support, setting a standard far above industry norms.

#ServiceExcellence #ClientSatisfaction #MarketResearch #BrandPromise #CustomerExperience #CustomerInsights #QualityService #CustomerSupport #MarketLeader #BusinessSuccess #CustomerJourney #BrandValues
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Why Christie? Reflecting on our brand promise.

At Christie, we’re committed to excellence and continuously evolving to better serve our customers. That’s why we recently engaged Quantum Market Research to conduct unbiased research into client satisfaction with our products and services.

This study canvassed customers from all relevant market sectors and job functions, including asset maintenance, management, and specifiers, to provide comprehensive insights into customer needs and preferences.

Unsurprisingly, service excellence is seen as a cornerstone of our brand, resonating with clients across job functions, company types, and territories. Our unrivalled expertise and customer support throughout their journey over many years make us the public barbecue provider of choice in a market full of cheap imitations.

Join us as we reveal how our company values and client-centred approach are intrinsic to the Christie brand and our ongoing success.

#ServiceExcellence #ClientSatisfaction #MarketResearch #BrandPromise #CustomerExperience #CustomerInsights #QualityService #CustomerSupport #MarketLeader #BusinessSuccess #CustomerJourney #BrandValues
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